This Privacy Policy explains how MoaTV ("MoaTV", "we", "us", or "our") collects, uses, and protects information when you visit our website or use our IPTV subscription service. By using MoaTV, you agree to the practices described below.
1. Information We Collect
We collect only the information needed to provide and improve our service:
- Contact details you provide when ordering or contacting support, such as your email address or messaging handle.
- Order information such as the plan and number of devices you select.
- Technical data automatically collected by your browser, such as IP address, device type, and pages visited, used for analytics and security.
2. How We Use Your Information
We use the information we collect to process your subscription, deliver your login credentials, provide customer support, prevent fraud and abuse, and improve our website and service.
3. Payments
Orders are arranged over WhatsApp and payment is completed through the method we agree with you. MoaTV does not store your full payment details. Where a third-party payment provider is used, please review that provider's privacy policy for how they handle your data.
4. Cookies & Analytics
We use cookies and similar technologies, along with analytics tools, to understand how visitors use our website and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
5. Sharing of Information
We do not sell your personal information. We share data only with service providers that help us operate (such as payment and analytics providers), or where required by law.
6. Data Retention
We keep personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us using the details below.
9. Children's Privacy
Our service is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will be revised accordingly.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out through our Support page.