MoaTV Frequently Asked Questions
Everything you need to know about MoaTV subscriptions, devices, payment, channels and customer support — answered quickly and clearly.
General Questions
MoaTV is a premium IPTV streaming service with 21,000+ live channels, a massive on-demand library, EPG, catch-up TV and full DVR features. It works on Smart TV, Firestick, Android, iOS, PC and MAG box.
Yes. MoaTV is the new name and app for CatchOn TV (also known as Moa TV). Same trusted team, an upgraded platform and 21,000+ live channels. If you had the CatchOn TV app, the MoaTV app is your new home — message us on WhatsApp and we'll get you set up.
MoaTV streams television content over the internet (no dish, no cable box). You get more channels for less money, with the flexibility to watch on any device, no installation, and no contracts.
MoaTV is the next-generation evolution of CatchOn TV — rebuilt with better servers, modern apps, and an expanded channel library. Existing CatchOn customers can transition smoothly to MoaTV.
Plans & Pricing
New MoaTV subscriptions start at $20 for 1 month and run through $40 (3M), $60 (6M), $88 (12M), $120 (24M) and $500 for 5 years. Existing customers can renew at discounted rates — $100 for 24 months / 3 devices, $160 for 24 months / 6 devices, $350 for 5 years / 3 devices — or grab the one-time Lifetime plan with 6 devices for $750. The most popular plan is the 6-month Gold plan at $60.
Yes, on flexible plans. Every flexible MoaTV plan includes up to 3 simultaneous devices and can be expanded to 6 — each extra device adds 60% to the base price. Renewal and Lifetime offers ship with their device count baked in (3 or 6 devices), at a fixed total price.
The Lifetime plan is a one-time payment of $750 that gives you 6 simultaneous devices and access to the full 21,000+ channel library forever — no recurring fees, no annual renewal. It is the best long-term value MoaTV offers and is recommended for households or anyone who is sure MoaTV is a long-term keeper.
No hidden fees. The price you see is the price you pay — we confirm the exact total with you on WhatsApp before you pay, with no surprise add-ons.
Yes. MoaTV offers a 30-day satisfaction policy — if we cannot resolve a persistent technical issue with your service, you are eligible for a refund. See our refunds policy.
Devices & Setup
MoaTV works on Samsung & LG Smart TVs, Amazon Firestick & Fire TV, Android phones / tablets / TV boxes, iPhone, iPad, Apple TV, Windows / Mac, MAG box and Enigma2.
After your order, we send you your login details and show you how to install IPTV Smarters on Firestick using the free Downloader app and code 250931. Full step-by-step instructions are included.
Most users complete MoaTV setup in 3–5 minutes. Our installation guides walk you through every step for every device.
A VPN is not required, but some users prefer one for additional privacy. MoaTV works on any internet connection, with or without a VPN.
Payment & Activation
Ordering is quick and personal. Pick a plan, set your device count, and tap “Choose” (or the WhatsApp button) to message us. We confirm your plan and total and share the available payment options — no long checkout forms and no card details left with third-party processors.
We arrange payment directly with you over WhatsApp and support several convenient options. Just message us and we’ll walk you through the quickest way to pay from your country.
Most MoaTV orders are activated within 5–15 minutes after your payment is confirmed. Your login credentials and setup instructions are sent straight to you on WhatsApp.
If you haven’t received your credentials within 1 hour of paying, message us on WhatsApp or email [email protected] and we’ll sort it out right away.
Channels & Content
MoaTV includes 21,000+ live channels covering sports, news, movies, kids and international content from over 50 countries. You can browse the full channel list once you log in.
Yes. NBA, NFL, NHL, MLB, Premier League, Champions League, La Liga, Serie A, Bundesliga, Formula 1, MMA and major boxing PPV events are all included with MoaTV.
Yes. Many MoaTV channels are available in 4K Ultra HD on supported devices and connections of 25 Mbps or higher. Most channels are at minimum Full HD.
Yes. MoaTV supports cloud DVR and local recording on most apps and devices. You can record any live channel or schedule recordings from the EPG.